Term of Use

Any offer/order is subject to review and acceptance by HERO-LED.com. If there is a price or availability change, then your order may not be accepted, or we may have to communicate price changes or availability issues to you after you place your order before it can be shipped. All orders placed on HERO-LED.com are subject to the "Store Policies" section listed on HERO-LED.com. Information about shipping and delivery times are also listed on HERO-LED.com and apply to all orders placed. The conditions listed herein are subject to change without notice.

Permission to use documents

Permission to use documents delivered from this worldwide website and/or server and related graphics is restricted. The name of HERO-LED.com, or any trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation signifies our acceptance of your order. HERO-LED.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order. HERO-LED.com is both a reseller to end user customers and also a distributor/wholesalers for any other retailers, dealers, or other customers who intend to resell our products. Please Contact Us for more details.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, HERO-LED.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. HERO-LED.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, HERO-LED.com shall immediately issue a credit to your credit card account in the amount of the charge.

Return policy and limited guarantee against defects

Most items of HERO-LED.com are warranted for 1 year from date of invoice. If goods are faulty at no fault of the recipient, please notify us as soon as possible. Once it has been acknowledged by HERO-LED.com, goods will need to be returned to us within 7 days of notification. After inspection if deemed faulty due to manufacturing defects, goods will be exchanged with a replacement and shipped back. We are not responsible for damage from use, improper installation, or abuse. We accept return for defective item only, and under the following conditions:
• Buyer is responsible for return shipping costs.
• Goods cannot be exchanged for cash refund.
• Goods can not be exchanged due to small imperfections of the product.